Welcome to Quality Home Flooring Store! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. User Access and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information during registration and checkout.
  • Use the website only for lawful purposes and not engage in any activity that could harm the website or its users.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.

2. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, slight variations in color, texture, or size may occur due to manufacturing processes. If you have any questions about a product, please contact us before purchasing.

3. Order and Payment Terms

All orders are subject to availability and confirmation of the order price. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is due at the time of order placement. Once your payment is confirmed, we will process your order within 1-2 business days.

4. Shipping and Delivery

We offer two shipping options:

  • Standard Shipping: Delivered within 10-15 business days via DHL or FedEx. Shipping fee: $12.95.
  • Free Shipping: Available for orders over $50, delivered within 15-25 business days via EMS.

Please note that delivery times may vary depending on your location and any potential customs delays.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receipt, provided the item is in its original condition and packaging. Non-returnable items include:

  • Custom or made-to-order items (e.g., Engineered Wood Flooring, Solid Wood Flooring)
  • Installation Tools
  • Opened or used products

For detailed instructions on how to initiate a return or exchange, please refer to our Returns & Exchanges Policy.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Quality Home Flooring Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

Quality Home Flooring Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved in the courts of Nashville, Tennessee.

9. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Thank you for choosing Quality Home Flooring Store. We value your trust and are committed to providing you with high-quality products and excellent customer service.

© 2023 Quality Home Flooring Store. All rights reserved.